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Deployment & Security

Deployment & Security

Choose the deployment location that fits the company network policy.
Drawings and models can stay on the company network.

  • RunnerComputer hosting the professional software
  • Professional softwareCAD · CAM · CAE · EDA
  • PlatformCloud or company server
  • ModelCloud provider or local
  • WorkspaceBrowser access

Security & Privacy

Data protection commitmentsWritten into our Privacy Policy and Terms

These commitments are published in the Privacy Policy and Terms of Use and apply equally under signed agreements.

01

Drawings, models, source code, process data and other engineering files you entrust to us are treated as confidential and used only to provide the service you request.

02

We do not use customer engineering data or prompts to train or fine-tune AI models, ours or our providers’.

03

We do not sell personal information collected through our forms, emails or the Service.

04

With private or offline deployment, drawings and models remain inside your network; offline deployment has no external connection.

05

All traffic is encrypted with TLS 1.2 or higher; access is limited to personnel who need it, under written confidentiality obligations.

06

We sign a non-disclosure agreement before any file is exchanged for an evaluation.

07

Confidentiality incidents affecting your data are reported to you without undue delay and within 72 hours of confirmation.

Read the full Privacy PolicyPrivacy Policy →

Security & Privacy

Security measuresOrganizational, technical and customer controls

Measures match those described in the Privacy Policy. Security questionnaires are completed on request.

Organizational measures

  • Access on a need-to-know basis; personnel and contractors bound by written confidentiality obligations.
  • A designated person in charge of the protection of personal information, accountable for this Policy.
  • Assessment of the privacy and security practices of providers before we engage them, and contracts requiring them to protect the information.
  • A procedure for handling and recording confidentiality incidents (see Confidentiality incidents).

Technical measures

  • All Website and Service traffic encrypted with TLS 1.2 or TLS 1.3; older protocols are refused.
  • API keys and credentials stored only on servers with access restricted to administrators; never embedded in web pages.
  • Server logs readable only by administrators and deleted automatically after 30 days.
  • Rate limiting and request size limits on forms and the assistant.

Controls available to customers

  • Integration with company accounts and role-based permissions, so each member accesses only the applications granted.
  • Exportable operation logs recording, for each step, the software, the action and the file concerned.
  • Step-level rollback and re-execution of tasks.
  • Private and offline deployment, with offline update packages for isolated networks.

Three deployment optionsComponent locations change with the deployment

01 / 03

Cloud deployment

The runner is installed on the computer that hosts the professional software; the workspace is accessed in the browser.

Best for
Pilots and small teams
Component locations
Runner on the local computer; platform and model in the cloud
Model source
Claude, GPT or a regional provider

Data location

Drawings and modelsstay on the company network

  • PrivatePlatform deployed on company servers
  • OfflineAir-gapped, no external connection
DWGSTEPNCSTLGerberPDF

Security & Privacy

Confidentiality and incident responseEngineering files are treated as confidential

Information shared before a contract is signed is protected too.

What is confidential

Drawings, 2D and 3D models, CAD, CAM, CAE, EDA, BIM and GIS files, toolpaths and NC programs, schematics and PCB layouts, source code, bills of materials, process parameters, test and simulation results, specifications, standards used internally, pricing, and any other information that is marked as confidential or that a reasonable person would understand to be confidential, including information shared before a contract is signed.

DWGSTEPIGESNCGerberSTLIFCBOM

Incident notification

  1. Where an incident presents a risk of serious injury, we notify the Commission d’accès à l’information du Québec and the persons concerned, as required by Québec law, and report to the Office of the Privacy Commissioner of Canada where required.
  2. Where the GDPR applies, we notify the competent supervisory authority within 72 hours of becoming aware of a notifiable breach.
  3. We notify affected customers without undue delay and no later than 72 hours after confirming an incident affecting their Customer Data, with the information they need to meet their own obligations.
Laws covered by the Privacy PolicyQuébec Law 25PIPEDAGDPRUK GDPRSwiss FADPCCPA / CalOPPAAPPIPIPAPIPLLGPDLFPDPPPAustralian Privacy Act

Enterprise capabilitiesBuilt for enterprise IT environments

Workspace · Admin console

Enterprise capabilities

Model optionsConnected by region and deployment

01North America

Claude · GPT

CloudPrivate

02Other regions

Regional providers

CloudPrivate

03Offline

Local model

Offline deployment

Security & Privacy

Policies and documentsAvailable for review before signing

Legal documents are published in 9 languages and can be reviewed in full before signing.

Privacy Policy

Collection, use, cross-border transfer and retention of personal information, and rights by region.

Read →
Terms of Use

Confidentiality, ownership of customer data, engineering responsibility and export controls.

Read →
Non-disclosure agreement (NDA)

Signed before any evaluation file is exchanged, covering information shared before a contract.

Signed before evaluation
Data processing agreement (DPA)

Personal information processed on your behalf only on written instructions, with Standard Contractual Clauses where required.

Available on request
Security questionnaire

Completed to your security assessment requirements, with additional contractual measures where agreed.

Completed on request
Privacy and security contact

Personal information requests, incident reports and security questions.

privacy@spareaige.com

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